Help Center


How do I change my email address and/or password?

To change your email address and/or password, please take the following steps:

1. Log in with your current email address and password.

2. Click on your name in the upper-right corner of the screen.

3. Select ‘My Profile’ from the drop down menu.


4. Click on ‘Change email & password’ on the left side of your profile page. 

5. Enter the new email address and/or password and click on 'Save'.


Please note: If you use Family Tree Builder you must change your login details in the program in addition to changing them on your profile as shown above.

The following FAQ item shows you how change your login details for your Family Tree Builder Software: How do I change my login in Family Tree Builder?