Help Center


How can I find my account ID?

You can easily find your account ID on your family site by following the steps below:

1. Log in to your family site with your registered email address.

If you have an active MyHeritage subscription make sure you log into the account for which you purchase the subscription.

2. Click on your name in the upper right corner of the screen. In the drop-down menu, you will find your account ID number just below ‘Log out’:

You can also find your account number if you go to ‘My profile’, just below your birth date:

To learn how to find your account ID number from the MyHeritage app, please read: How can I find my account ID on the MyHeritage mobile app?

You may also want to read: 

How do I change my email address and/or password?

I forgot my password. What do I do?

How can I find my old family site that I no longer have access to?